Monday, December 27, 2010

No - 4 Herd Mentality & Corruption:

No - 4

Herd Mentality & Corruption:

People imitate each other. In an experiment, a man was asked to stare blankly at the sky in a busy street - pretending to see some thing unusual. 30% of the passersby looked up and passed by. When two people were staged to look up, the percentage went up to 40%. And when 10 people were staged to look up, almost every one looked up. Some even stood around in small clumps and started discussing climate change!

That is the power of imitation in a social environment. This blind veneration of crowd behaviour overrides reason, logic, rationale, and even social values. In the shipping industry we deal with Customs Departments, one of the most corrupt government machineries in India. Even I happen have school friends working in this department. When I look back, I can not imagine them indulging in such utter moral  depravation. But now they also do. Coming from strictly disciplined and moralistic middle-class parentage of yore, they experience no pin-pricks on their own conscience. They rationalize this far too easily. 

"Everyone around here does this. Even the national leaders do this in the open. The common man does it. So what the heck!"

That is devastatingly true. This may not be the only truth. There are other factors like bad policies, unfair man management practices in government departments, and poor infrastructures etc. But this aspect of crowd behavior is one of the most significant and virulent motivator in this stinky morass. As more people participate in this immoral orgy, more are sucked in. The effect goes exponentially through the roof. However, solution does not lie in this manifest copycat spread of the virus. The rudiments of clarity in policies, procedures, man management in government departments, accountability, transparency, and social education  are needed to address our decay.

For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
_________________________________________________


Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath



No - 4 Herd Mentality & Corruption:

No - 4

Herd Mentality & Corruption:

People imitate each other. In an experiment, a man was asked to stare blankly at the sky in a busy street - pretending to see some thing unusual. 30% of the passersby looked up and passed by. When two people were staged to look up, the percentage went up to 40%. And when 10 people were staged to look up, almost every one looked up. Some even stood around in small clumps and started discussing climate change!

That is the power of imitation in a social environment. This blind veneration of crowd behaviour overrides reason, logic, rationale, and even social values. In the shipping industry we deal with Customs Departments, one of the most corrupt government machineries in India. Even I happen have school friends working in this department. When I look back, I can not imagine them indulging in such utter moral  depravation. But now they also do. Coming from strictly disciplined and moralistic middle-class parentage of yore, they experience no pin-pricks on their own conscience. They rationalize this far too easily. 

"Everyone around here does this. Even the national leaders do this in the open. The common man does it. So what the heck!"

That is devastatingly true. This may not be the only truth. There are other factors like bad policies, unfair man management practices in government departments, and poor infrastructures etc. But this aspect of crowd behavior is one of the most significant and virulent motivator in this stinky morass. As more people participate in this immoral orgy, more are sucked in. The effect goes exponentially through the roof. However, solution does not lie in this manifest copycat spread of the virus. The rudiments of clarity in policies, procedures, man management in government departments, accountability, transparency, and social education  are needed to address our decay.

For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
_________________________________________________


Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath




Sunday, December 26, 2010

Article - 43 Week 52 Excusitis & responsibility:

Excusitis & responsibility:

Conjunctivitis blurs our vision and Excusitis  blurs our mind. The employer says his failure is due to his shoddy employees & the employee says his failure is due to the shoddy salary given by his employee. And the truth is no where in the vicinity.

Let's start with the employer. He needs to have a viable business in place. Just having a strategy or capital is no guarantee for better performance of his entity. Then he has to have the right person for the right place in his outfit. If there is a less competent & ineffective guy taking away a lot more salary & appreciation than another who is more competent and effective, the latter would flunk and shrink. That is not his fault though! In fact the results could be disastrous if the former is made the boss of the latter. Don't we see the family people, relatives, friends, or the sweet talkers to the owner or controller of the business outfit, are made the bosses, while the the more competent & efficient employees are made to subserve them?

Individually as employees, we think no end to ourselves. We compare ourselves with the best in the organisation, so far as the salary, recognition, perks, and facilities go. When we realise that our performance is actually not as good as the guy we are comparing with, we blame the company, the salary, the prices of the company's products, the quality of the company's products, the irate customer, the lack of training, too much work pressure, lack of company facilities, no perks, recession, too much competitions, no good IT systems, lousy HR policies, our age, our inexperience, the unfair boss, lack of cooperation from colleagues, too much heat, too much cold, too much rains,  and many such stories. I do not say that there is no truth in the stories. But that truth has really insignificant influence on our performances, if any. The real factors affecting our performance goes underneath these fat & indulgent stories. We fail to see them. And we see & believe more of our manufactured stories.

When both sides have their stories, the realities are bent to unprecedented excuses. It may not be that easy to uncover the brutal & at times unpleasant reality behind our stories. However, we would surely fail to realise our potential until such time that we do uncover & reflect on them.
For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
___________________________________________________________________________________________________



Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath



Wednesday, December 22, 2010

No - 3 Steroids into Indian Logistics:

No - 3

Steroids into Indian Logistics:

Reliance and CCD are the new biggies sniffing at our club of Indian Logistics. In fact a whole lot of private equity and debt instruments have entered into the sector. There is immense potential, with the Indian growth story adding more spice into the kitty. Capital infusion is most welcome to create more capacity and remove institutional road-blocks. And they are responsible in slackening up the tight & rigid red-tapes of administration & policies. 

The flip side is the creative destruction of the redundant businesses in a free market environment. The most old fashioned and lethargic companies have to gasp on their knees. Our Nehruvian past of excessive state controls and licenses have created such old fashioned & lethargic mammoths. And they are most visible for their gigantic sizes and messy visceral. This visibility attracts easy capital. Many of the new investors would be fooled by such entities. They would pour in the money and would be disappointed. They would find their returns on a far away horizon shrinking in size with time.

Capital pours in and fills up the most visible voids. The voids are not necessarily the best pockets of growth. Some of them could be potential black holes. However, that's a learning curve for the investors in a new sector such as shipping. Huge market size and a growth projection based on GDP is too chocolaty. The realities on the grounds are different. The archaic taxations, restrictive policies, the bribe-sucking mechanisms of customs, the rigidity of old & large players including monopolistic PSUs, & land grabbing by the big corporates & politicians in connivance with the corrupt politicians & bureaucrats  in the name of SEZ etc render this logistics industry fragmented and intrinsically anti-business. 

Big time capital infusion, would pave the way of bulldozing away repressive & exploitative policies, such as holding up and delaying shipments by customs to extract bribes, insensitive terminal tariffs, cartelizing of transporters, CHAs, shipping line agents, poor roads to terminals, unplanned warehouses and storage areas, meaningless cabotage rules, counter-productive service taxes on exports, and so on.
______________________________________________________________________


Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath




Article - 42 Week 51 PILOTING TO excellence:

Article - 42 Week 51

PILOTING TO excellence:

When many of us sail on foreign companies and happen to come to Indian shores, we find our pilotage system & pilots much too appalling, compared to pilots of the developed nations. We make a mental  note of this and think of changing this, if ever we ever happen to undertake this skilled profession. And many of our brethren do come down to take up this challenge in India. However, all the big dreams of making this worthy & as excellent as other nations, evaporates much too soon. The system is strong. It overpowers us. Excellence is ejected by the system & mediocrity is nurtured with great pomp. We are left with a choice to surrender ourselves to the system or get ourselves jettisoned. Many of us do get jettisoned & a few have to adapt to the slimy & tricky system to make it their profession & livelihood.

Let me first describe the pilotage as conducted in Singapore and then describe, how it is done in a typical port like Nhava Sheva. 

Singapore: 
The ship's agent goes to PSA's portnet online & enters the ETA of his vessel. Also he enters the numbers of all import, & transshipment containers. Then the system allocates a berth No & time of berthing which is invariably between 15 minutes to 1 hour of the ETA of the vessel. You can amend the ETA any number of times until 24 hours before the last given ETA. If you do change your ETA before the '24 hours'  there would be a penalty as fixed by the system. The Port contacts the vessel & monitors ETA. The pilot goes out & waits for the vessel to come to the Pilot boarding grounds, rather than the other way round. Then he boards promptly and manoeuvres the ship to the allocated berth. At times the planning is so well done that when your incoming ship is approaching the berth, the out-going ship is just leaving. The berth practically gets into operation with no more than 15 minutes. That is a pleasure to watch. Unloading starts exactly upon berthing. All the export containers for the vessel - both transshipment as well as local exports - are entered on the portent system, with other usual details. The port planner takes the arrival condition of the vessel with distribution of ballast & bunkers etc 24 hours before arrival. And he plans the loadings with all the export bookings in line with the plans given by the planner of the shipping line. Stability, drafts, trim, & other parameters are calculated by the port's system by  the planner before arrival of the ship. The shipping line can change bookings until the last minute of vessel berthing & the planner incorporates them into the plan. The haulier can take the container inside the terminal for loading on the vessel until the loading operations start. No window, no cut-off, no Form-13, and no advance list in hard copy or soft copy. 15 minutes before completion of operations, the Pilot is on board to unmoor. And before you realise, the vessel has completed her operations & piloted out to the fairway buoy. This happens in an island city with scanty land mass and they handle 10 times more traffic than our Nhava Sheva. I don't claim that they do any magic. It is just that they do it as it should be done.

Nhava Sheva:
First you contact the Terminal and book a place. You are asked to bring in the ship without guarantee of berthing. You have to be close to the Marine Department and keep taking their blessings. Filing of IGM for the vessel and cargo is a highly skilled and arduous job. I can bet that even Einstein if alive, would not get it through with six open chances. Its complexity, inflexibility, rigid sequencing, the number of desks to be passed, the ever dangling Damocles's sword if a comma or full stop goes amiss, and correct quantum & sequencing of the greasing of the proxy as well as direct palms to be greased are amazingly more than even rocket science! When I did a course on Multi Modal Transport & Logistics course conducted by the Ministry of Railways, I was at an extreme difficulty to rote this sequencing both for exports and imports, because most of them did not make logical sense. Then I realised that this procedural sequencing is deliberately designed to extract bribes & extortion on exports & imports. And some one thought it to be so important that we were supposed to mug this process to answer our questions in the examinations. Then when we see the crocodiles tears from our Ministers about the high transaction costs in our exim trade, we know what the tears are about. We need to negotiate windows and doors to bring vessels in. Invariable the vessel shall be made to wait with a lot of uncertainty before she would be allowed to berth. The terminal plans & manages the cargo operations, while the Marine Department works as a separate island. If it happens to be JNP, you need special blessings from both the Traffic & Marine Department. Not to forget other departments like planning or equipment drivers who can throw a bazooka on the spokes any time. You dare not vent your frustrations in public lest your vessel gets banished from the kingdom. The ordeal does not stop there. What if some one influential in the Board of JNP has a vessel to berth? Stories are cooked and your vessel's priority drops to the bottom with surprising ease! Even the Mumbai tides are manipulated against your priority. You are told with no uncertain vocabulary that you have to cough up enough to overcome these nuances here.

The time taken between a vessel leaving the berth and the next one berthing stretches from hours to days in the name of tide & shortage of pilotage. Operation is again an arduous & primitive process in JNP, though they are efficient in NSICT & GTI. When operations are over, time is lost waiting for pilot boarding, & clearances etc. By the time your vessel leaves, you wish you never had come here in the first place! A projection of one day could well turn around to be 7 days. 

The thing of interest here is we have exceptionally brilliant guys and skilled people in the system. Resources and infrastructure are adequate. Then why is the waste so glaringly painful? Some say that the government can not run efficiently. But how are the governments in China & Singapore running their ports so efficiently? What is wrong with our government or its system? Such questions are being asked by the votaries of the impoverished Bihar. This time around all Indians shall ask such questions, when election time comes.


Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath




Sunday, December 12, 2010

Gumasta License Pangs:

Gumasta License Pangs:

"The babus had been groomed by the system to hide almost everything from those for whose service they were employed ….. They moved around with an air and paraphernalia that people generally referred to them as "uncivil" servants."  Right to service next step after RTI - The Times of India http://timesofindia.indiatimes.com

This is a license - locally called Gumasta License & in English known as shops & establishment license - that digs the dagger directly into the heart of morality on the streets of Mumbai. It is a rent collection by Municipality babus from the small & poor entrepreneurs. When you set up an office or shop, you are supposed to apply for this disgusting chit of scrambled letter, the quality of which is even worse than the lowest quality of toilet paper, ever seen in the world. Applying & paying the sum for this archaic colonial or probably pre-colonial act is not so much of an inconvenience for the citizens. But the problem lies in first bribing to get the form, 2nd getting the form accepted with bribes, 3rd getting the letter issued by paying bribe, and if this is not enough by being visited by the devilish looking and spit dribbling Municipality inspectors for more bribes for some obscure digression of some law or notification, that can only be found in the archived British Colonial Museum. 

All of us are aware of the pain to go through this procedure. As an honest citizen, you end up paying a whole lot of bribes, negotiating with a whole of greedy goons, and wasting a whole lot of precious time with such oppressive laws and their lousy compliance. If you discuss this with any of the shop owners they would laugh at your naivety. They would advise you not to apply or comply. Just wait for the Municipality guys to come to your place once in a while and pay some ghoos. Simple and quick. The pain just disappears like Zandu Balm. 

What surprises me, is not the corrupt Municipality inspectors coercing & forcing you to pay bribes for this arcane & uncivilised Gumasta license; the surprise is at the level of tolerance for all of us to just succumb to their dirty & greedy pot bellies, without a protest! Are we really that effete & coward, to refuse to comply with such bad laws and paying bribes to comply with such bad laws?

For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
________________________________________________________________________________________________________________________________________________________________________



Gumasta License Pangs:

Gumasta License Pangs:

"The babus had been groomed by the system to hide almost everything from those for whose service they were employed ….. They moved around with an air and paraphernalia that people generally referred to them as "uncivil" servants."  Right to service next step after RTI - The Times of India http://timesofindia.indiatimes.com

This is a license - locally called Gumasta License & in English known as shops & establishment license - that digs the dagger directly into the heart of morality on the streets of Mumbai. It is a rent collection by Municipality babus from the small & poor entrepreneurs. When you set up an office or shop, you are supposed to apply for this disgusting chit of scrambled letter, the quality of which is even worse than the lowest quality of toilet paper, ever seen in the world. Applying & paying the sum for this archaic colonial or probably pre-colonial act is not so much of an inconvenience for the citizens. But the problem lies in first bribing to get the form, 2nd getting the form accepted with bribes, 3rd getting the letter issued by paying bribe, and if this is not enough by being visited by the devilish looking and spit dribbling Municipality inspectors for more bribes for some obscure digression of some law or notification, that can only be found in the archived British Colonial Museum. 

All of us are aware of the pain to go through this procedure. As an honest citizen, you end up paying a whole lot of bribes, negotiating with a whole of greedy goons, and wasting a whole lot of precious time with such oppressive laws and their lousy compliance. If you discuss this with any of the shop owners they would laugh at your naivety. They would advise you not to apply or comply. Just wait for the Municipality guys to come to your place once in a while and pay some ghoos. Simple and quick. The pain just disappears like Zandu Balm. 

What surprises me, is not the corrupt Municipality inspectors coercing & forcing you to pay bribes for this arcane & uncivilised Gumasta license; the surprise is at the level of tolerance for all of us to just succumb to their dirty & greedy pot bellies, without a protest! Are we really that effete & coward, to refuse to comply with such bad laws and paying bribes to comply with such bad laws?

For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
________________________________________________________________________________________________________________________________________________________________________



Brgds
Capt Rath
Econship Marine
704:5:6 Maithili's Signets 7th Floor,
Sector 30A  Vashi Navi Mumbai 400 703.
Dir No : 6457 2316
Tel : +91 22 6457 2316 Fax: 27814294
Sales : 645723  18 to 19 Trade : 645723 29 to 31
Acc Adm Hr : 645723  20 to 23 IT : 6457 2324 
Export & Customer Service : 645723 25 to 27
MSN : psrath@hotmail.com Skype : psrath




Article - 41 Week 50 PIPAVA swallows Nhava Sheva containers :

Article - 41 Week 50

PIPAVA swallows Nhava Sheva containers : 

MSC Chitra capsized, blocked Nhava Sheva Terminals, polluted our shores, and is almost forgotten. But the scars of the disaster continue to haunt us. I am talking about the scars caused not by the disaster per se but by the babus and the institutions that have infected the scars, with a cold heart. The pain persists. 

Due to the 'only brakes & no accelerator' culture of thinking ingrained in our administrators, closure of the terminals for nearly a week by the Port Authorities was on an expected line. Some ships carrying inbound containers had no choice left but to call Pipava, the nearest & best suited for the purpose at the time. This resulted in discharging of a large number of containers meant for Nhava Sheva in Pipava. Till then the story went as per the logical script. Soon after, the doors to hell opened with all its heartless, merciless, and greedy creatures descending upon Pipava to have their jars of blood.

There was one black ghost called 'IGM'. Import General Manifest was not filed to its perfect dots & commas in Pipava, since it was an urgent call. It was another matter that it was a mission impossible with hundreds of HBLs & MBLs to be assimilated into a local clumsy system of Pipava in such a short diversion. That is how the system works. Pipava is a different world and Nhava Sheva is another, even though they are in the same nation! It is an irony that our Administrations stand divided in an undivided India! This resulted naturally, with 99% inadequate data on filed IGMs - the latch to the door of hell. Some were filed as "transshipment'' by roads, rails, or sea. Some even as local. The containers declared as 'transshipment' by rails could not move by sea, without amendments from customs. That took loads of cash and days of delays. In other words, any flexibility of combinations was frozen by the authorities. So when a sweeping vessel did call to evacuate the boxes, only a handful of boxes could be loaded. Most others were not exactly manifested to be transhipped by sea! And change of TP status takes days. This delayed the process and increased the 'upar ki kamai' by leaps & bounds. When CONCOR readied a rake to carry the boxes from Pipava to Nhava Sheva, most could not amend on time to change from other possibilities to rail. When request was made to move the boxes by roads, the same was forth right rejected on the grounds that Pipava Customs is not authorised to do so, for reasons not known to them. When request was made to export the boxes to a more friendly port like Jebelali or Colombo and transship them back to Nhava Sheva, same was rejected on the grounds that transshipment was only permitted on Indian flagged vessels; knowing fully well that Indian ships are more like Indian tigers declining in numbers & vigour ever since British set foot on our land. Some boxes were moved by paying under the tables. However, there was low value cargo & other such cargo that mandated clearance in Nhava Sheva as per the customs directives. They are still stranded in Pipava, just like most of our neglected citizenry in this great nation. The Rajas, the Kalmadis, the CVC head, the call for a JPC & the Adarsh guys represent the ugly face of a decaying visceral like our Customs & many other administrative mechanisms that need radical over-haul & remedy. The day is not far, when an organised group will mete out instant & crude justice to these chors, by terrorising with threats, extortions, and crude penalties, as these officials themselves perpetuate on a helpless public.  Sab saala Chor!

Pritish Nandy agonised on 21st Nov, 2010 (http://blogs.timesofindia.indiatimes.com/extraordinaryissue/entry/india-is-not-corrupt): - "Why must we allow a tiny bunch of fellow Indians to take away this nation from us? Why should we live with the disgusting moniker, Sab saala chore?"

For more & unedited versions, please visit & leave your opinions on, http://ourships.blogspot.com/
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